We live up to our reputation for high quality anesthesia service every day

We’re the people who make the equipment, so it only makes sense that we’d be the people to service it, too. We can inspect and service at your facility through our TechEdge service technicians, either on a routine preventative maintenance plan or an emergency repair service. 

Our technicians are trained by the very people who design and manufacture our equipment. This specialized training ensures continuity and knowledge available through our technicians nationwide. 

Our exam includes an accurate RIKEN analysis of vaporizer output, leak testing, inspection of all accessories, a status report and recommendations to improve your research anesthesia system. 

Contact us for more information or to request service.

1.855.778.8387

End-to-end vaporizer service

A highly trained and certified TechEdge service technician can perform on-site preventative maintenance. You can also send us your vaporizer for service, and we will return it when the service is complete. Another option is our vaporizer service exchange program.

Preventative maintenance

An on-site, visual inspection of the vaporizer is performed upon receipt. The vaporizer is completely disassembled, and all internal components are cleaned and inspected. All consumable parts such as gaskets, O-rings, seals and wicks are replaced during routine service. Vaporizers are then reassembled; internal and external pressure tests are performed and calibration using a state-of-the-art laser refractometer is completed.

Vaporizer cleaning and calibration

Get expert vaporizer service from the partner you trust. Send your vaporizer in for annual service to maintain performance, ensure clinical accuracy and retain product warranty. Once our precise service is complete, your vaporizer will be returned to you.

Vaporizer exchange service

A vaporizer that is ready for installation is shipped to you in exchange for your vaporizer. The vaporizers in our service exchange program are internally and externally inspected, cleaned, calibrated and certified for operational accuracy by highly trained technicians. The vaporizer we ship you is comparable to yours and includes a return shipping label. Please call to order with the serial number of your current vaporizer.

Vaporizer conversion

Conversion options include converting from one agent to another or one fill style to another. For example, Tec 4 Isoflurane funnel fill to Tec 4 Isoflurane key fill. Once service is complete, your vaporizer will be returned to you.

Vaporizer conversion exchange

Conversion exchange options include converting from one agent to another or one fill style to another. For example, Tec 4 Isoflurane funnel fill to Tec 4 Isoflurane key fill. A vaporizer that is ready for installation is shipped to you in exchange for your vaporizer. Please call to order with serial number of current vaporizer and what you wish to convert to.